1. Agreement to these Terms
These Terms of Service govern your access to and use of the Ripent website and platform. By creating an account, accepting an order form, or using the service, you agree to these Terms and any applicable agreement with Ripent. If you use Ripent on behalf of an organization, you represent that you have authority to bind that organization.
If an order form, master services agreement, or other written agreement applies to your use of Ripent, that agreement controls where it conflicts with these Terms.
2. The service
Ripent provides software that helps revenue teams organize business context, identify signals, coordinate work, and support revenue decisions. Features may change as we improve the service, but we will not materially reduce a committed service during an active subscription without a reasonable transition or contractual remedy where required.
The service may include links, integrations, or features provided by third parties. Those features are subject to the third party's terms and availability.
3. Accounts and security
You must provide accurate information and keep account credentials confidential. You are responsible for activity under your account, for assigning access only to authorized users, and for promptly notifying Ripent if you suspect unauthorized access.
Workspace administrators may control access, connected services, and content for their organization. Ripent may contact account or workspace administrators about service, security, and account matters.
4. Acceptable use
You may not use Ripent to violate applicable law or another person's rights; access data without authorization; interfere with the service; circumvent security or usage limits; introduce malicious code; scrape or reverse engineer the service except where law permits; or use outputs as a substitute for professional legal, financial, employment, or other regulated advice.
We may investigate suspected misuse and take proportionate action, including limiting or suspending access, when reasonably necessary to protect users, the service, or others.
5. Customer content and connected services
You retain your rights in content you submit to Ripent. You grant Ripent the limited rights needed to host, process, display, and transmit that content to provide the service and perform the applicable agreement.
You are responsible for the legality, accuracy, and permissions associated with customer content and connected-service access. Ripent does not control third-party services and is not responsible for their availability, changes, or terms.
6. Intellectual property
Ripent and its licensors retain all rights in the website, platform, software, documentation, trademarks, and related technology, excluding customer content. These Terms do not transfer ownership of Ripent technology to you.
If you provide suggestions or feedback, you allow Ripent to use it without restriction or payment, provided that doing so does not identify you or disclose your confidential information without permission.
7. Fees and commercial terms
Any fees, billing terms, renewal terms, usage limits, service levels, and support commitments are set out in the applicable order form or written agreement. If no commercial agreement applies, contact founder@ripent.io before relying on a paid feature or commitment.
8. Disclaimers
Except as expressly stated in a written agreement, Ripent is provided on an as-available basis. Ripent does not guarantee that the service will be uninterrupted, error-free, or suitable for every business purpose, and outputs may require human review before you act on them.
Ripent does not provide legal, financial, tax, employment, medical, or other professional advice. You are responsible for decisions made using the service and for evaluating the accuracy and suitability of its outputs.
9. Liability
To the extent permitted by law, the limitations, exclusions, and remedies in the applicable written agreement govern liability arising from the service. If no written agreement applies, each party's liability will be limited to the extent permitted by applicable law, and neither party will be liable for indirect, incidental, special, consequential, or lost-profit damages arising from these Terms.
10. Suspension and termination
You may stop using the service at any time. Ripent may suspend or terminate access for a material breach, unlawful or abusive use, security risk, or where required to protect the service or comply with law. Provisions that by their nature should survive termination will continue, including ownership, confidentiality, disclaimers, limitations of liability, and dispute-related terms.
11. Governing terms and contact
The governing law, venue, dispute process, and any additional contractual terms are established by the applicable order form or written agreement. If no such agreement applies, contact founder@ripent.io with questions about these Terms before using the service.
Questions? founder@ripent.io